Course curriculum

  • 1

    Understanding Conflict

    • Introduction to Conflict

      FREE PREVIEW
    • Conflict Iceberg and Definitions

    • The BEN Model

    • Responses to Conflict

    • Five Conflict Styles

    • The Dimensions of Conflict

    • The Dimensions of Everyday Conflict

    • Conflict Transformation Conclusion

  • 2

    Conflict Transformation Conclusion

    • The Crossroads of Conflict

    • Reflection Questions

    • [TEST] Conflict Fundamentals

    • [LIVE] Interactive Training

    • Recommended Resources